Prepare learners to use artificial intelligence responsibly, safely and professionally in workplace communication.

This complete, ready-to-teach resource explores how AI can support communication without replacing human judgement, accuracy or accountability. Learners work through realistic workplace situations involving emails, customer messages, meeting summaries, confidential information, professional tone, bias and workplace policies.

The resource takes a balanced and tool-neutral approach. Learners do not need an AI account, and every activity can be completed using the examples and scenarios supplied. This makes it suitable for both AI-permitted and AI-restricted classrooms.

Included in the resource:

• 28-slide editable PowerPoint presentation
• Detailed teacher guidance in the PowerPoint Notes area
• Discussion questions, decision-making tasks and workplace scenarios
• 24-page student workbook
• Editable Microsoft Word workbook
• Printable PDF workbook
• Fillable PDF workbook
• Teacher answer workbook with suggested answers in red
• One-page teacher guide with preparation, timings, assessment, support and extension ideas

Learners explore:

• Appropriate, higher-risk and restricted uses of AI
• Accuracy and fact-checking
• Privacy, confidentiality and anonymising information
• Professional tone and clear communication
• Bias, stereotypes and fair language
• Writing clearer prompts
• Reviewing and editing AI-supported messages
• Workplace policies, disclosure and human responsibility

Designed for approximately three lessons of 50–60 minutes. Suitable for secondary learners, Key Stage 4, post-16, further education, Business, Careers Education, Employability Skills, vocational programmes and adult education.