These Hospitality & Catering Unit 1.2 Worksheets provide clear, engaging activities that help learners understand how hospitality and catering provisions operate. The pack includes front‑of‑house workflow fill‑in‑the‑blank tasks, hotel workflow activities, a full restaurant workflow table using key steps such as greeting customers, taking orders and processing payments, plus back‑of‑house worksheets covering delivery, storage, food preparation, cooking, plating, waste disposal and washing‑up. Learners also explore large and small kitchen equipment, dress code expectations and first‑aid box essentials. Each worksheet is fully scaffolded, student‑friendly and aligned with the WJEC specification, making it ideal for classwork, homework, revision or assessment preparation.