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Revealed: How DfE free laptops failed to match need

91 investigation finds at least 13 councils had shortfalls in laptop allocations despite being asked to state what disadvantaged pupils needed
20th July 2020, 5:02am

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Revealed: How DfE free laptops failed to match need

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The Digital Challenge

The government allocated at leastfourthousandfewer free laptops and tablets than councils said they needed, despite encouraging local authorities to come up with their own estimates based on local demand, 91 can reveal.

And somecouncils were told how many devices they had been allocated before submitting a forecast to the Department for Education (DfE), our investigation has shown.

In its on requesting devices through the free laptops scheme, the DfEsaid local authorities “should work with schools to assess which pupils require a laptop or tablet”.


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However, a 91 investigation has revealed at least 13councils say they were assigned fewer laptops and tabletsthan they requested, amounting to a shortfall of 4,072 devicesfor their vulnerable and disadvantaged pupils who needed thetechnologyto access online learning during lockdown.

This does not include authorities that told 91 they had received inadequate allocations but were subsequently able to amend them to match their stated need.

91 asked all 151 education authoritiesin England how many free devicesthey had requested, andhow many they had been allocated by the DfE.

Of the 110 authorities that responded, 13councils reported a clear shortfall-including some that said they were allocated thousandsfewer than they required.


North East Lincolnshire Council told 91 that itforecast it would need 3,000 laptops on 29 April, but was informed on 21 May that it had a “capped allocation” of 889 devices.

And the London Borough of Hammersmith and Fulhamsaid it was allocated 792 laptops on 24 April, after which it submitted a forecast of 1,652. It is not known whether the allocation was amended as a result.

The investigation also revealed there was a huge variation in how requests were processed.

According to the DfE, the correct application steps were:

  1. Organisations were asked to complete an online form from the Department for Education’s delivery partner. The form asked the organisation to forecast the number of laptops and tablets they need, and.
  2. Organisations werecontacted by the Department for Education to confirm the number of laptops and tablets they have been allocated.

However, some councils said they made their requests based on allocations provided by the DfE, before they had an opportunity to forecast how many they would need.

West Sussex Council told 91: “We didn’t get to forecast the number of devices we needed.The forecast was to ascertain how many of each type we required within our allocation.”

Wiltshire Council said: “No forecasts were sought by the DfE prior to the allocation of devices. A forecast after the allocation was needed, if a variation on the number allocated was requested.”

And Staffordshire County Council said: “The service advise that they were not responsible for ‘forecasting’the number but worked to an allocated number. The services canvassed the schools to ensure this was sufficient to meet the demand.”

At least 30councils appear to have been sent their allocations prior to telling the DfE how many devices they would need. Butsome reported that they submitted their forecasts weeks before the department informed them how many laptops and tablets they had been assigned.

The 91 investigation also indicated that some councils were allocated significantly more devices than they required.

The DfE said local authorities and trusts had the opportunity to query their allocations and no valid requests for increased allocations had been rejected.

A spokesperson:“We know being in school is vital for children’s education and wellbeing, which is why we have announced that all pupils should return to the classroom in September.

“We’re taking action to make sure no child falls behind as a result of coronavirus, including providing over £100 million to support children to learn at home, funding delivery of over 200,000 laptops and tablets for the children who need them most.

“We have also launched a £1 billion Covid catch-up fund to directly tackle the impact of lost teaching time as a result of the pandemic, which headteachers and school leaders have the flexibility to decide how to spend in the best interests of their students.”

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